Catchafire

Operations Associate

Catchafire

contract

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $40 per hour

About the role

  • Draft and send event-related communications, including invitations, confirmations, reminder emails, day-of instructions, and post-event thank-you messages and surveys.
  • Own and manage communication timelines to ensure participants and speakers receive clear, accurate, and timely information.
  • Support content refinement for events, including updating scripts, outlines, facilitator prompts, and talking points.
  • Prepare nonprofit participants for events by sharing relevant materials, outlining expectations, and helping them outline needed consultations or resources.
  • Create event materials such as slide decks, landing pages, prep packets, facilitator guides, and run-of-show documents.
  • Manage event data, including uploading attendance, survey results, and post-event notes into the CRM.
  • Produce event impact reports and summaries for internal stakeholders, highlighting trends, insights, and recommendations.
  • Support the planning and execution of virtual and in-person events, ensuring all logistics run smoothly.
  • Coordinate location booking, onsite logistics, and catering arrangements for in-person events.
  • Provide day-of support such as attendee check-in, vendor coordination, technical assistance, and general event troubleshooting.

Requirements

  • 2–3 years of experience in operations, events coordination, or administrative project support, ideally in a fast-paced environment.
  • Proven ability to manage multiple concurrent tasks and deadlines with minimal oversight.
  • Event operations support experience preferred, but not required.
  • Strong written communication and keen attention to detail.
  • Reliable, responsive, and able to self-manage deadlines.
  • Comfortable following structured processes and templates.
  • Demonstrated ability to manage multiple events and timelines simultaneously.
  • Comfortable with repetitive administrative tasks.
  • Proficiency with Google Workspace (Docs, Sheets, Slides).
  • Basic spreadsheet formatting skills (e.g., cleaning CSVs, organizing data).
  • Experience with project management tools (e.g., Asana, Notion, Airtable).
  • Familiarity with CRM workflows preferred.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
event coordinationevent operations supportdata managementcontent refinementreport productionlogistics managementadministrative project supportdeadline managementspreadsheet formatting
Soft skills
strong written communicationattention to detailreliabilityresponsivenessself-managementability to manage multiple taskscomfort with structured processesability to follow templatesevent troubleshooting