Catalyx North America

Product Manager

• Develop and maintain the product roadmap with the Head of Operations and Business Excellence
• Gather and prioritise product and client requirements through stakeholder discussions, research, feedback and data
• Translate business and client needs into product requirements, user stories and acceptance criteria
• Manage and maintain the product backlog
• Make day-to-day prioritisation decisions within the agreed product strategy
• Identify product improvement opportunities based on client needs, user feedback and performance
• Keep the leadership team informed through product communications
• Support development, engineering and other teams in delivering product improvements
• Participate in sprint planning, reviews and Agile or iterative development processes
• Track progress, identify issues, resolve blockers and support product releases
• Act as a point of contact for product-related questions across the agency
• Translate client feedback into actionable product improvements
• Communicate product updates and changes to internal and client-facing teams
• Monitor product usage, engagement and other relevant metrics
• Use qualitative and quantitative data to identify improvement opportunities
• Evaluate product changes and inform future development
• Support longer-term product planning and development

Junior Product Manager