Director, Expert Products – Services
Catalant Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Boston • United States
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Job Level
About the role
- Lead efforts to identify, develop, and scale products and services that help independent consultants build and grow successful practices.
- Responsible for commercialization and in-product growth strategy for Catalant’s Expert Products & Services (EPS) business.
- Drive adoption, engagement, and monetization across the independent consultant community.
- Translate consultant pain points and behavioral insights into scalable offerings and growth loops that deliver measurable impact.
- Lead initiatives that accelerate customer acquisition, activation, and retention—testing and optimizing pricing, onboarding, referral, and subscription models.
Requirements
- 10+ years of experience in business development, product growth, or commercialization within management consulting, professional services, or a digital platform environment.
- Proven track record of developing, launching, and scaling new products or services that drive measurable growth—ideally within a professional services, marketplace, or SaaS context.
- Demonstrated success in driving monetization strategies, optimizing customer or consultant acquisition and retention, and managing revenue ownership.
- Experience building and managing partner ecosystems, including structuring commercial agreements, co-developing offerings, and expanding user or client reach through integrated partnerships.
- Strong cross-functional leadership across Product, Marketing, Sales, and Operations, with the ability to translate insights into coordinated growth initiatives and business impact.
- Analytical and strategic orientation, combining hypothesis-driven problem solving, market insight, and data fluency to guide prioritization and decision-making.
- Bachelor’s degree required; MBA or advanced degree preferred.
Benefits
- Flexible paid time off
- 13 company holidays + a week off from Christmas through New Years
- Twelve weeks of paid parental leave regardless of how you choose to grow your family
- Generous health insurance coverage as well as optional vision and dental
- 401k to save for retirement
- Pre-tax commuter and flexible spending accounts
- A lifestyle spending account to be used towards cell phone, internet, commuting, and learning & development
- Wellness stipend for your mental, emotional, or physical wellbeing needs and support
- Work from Home stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentproduct growthcommercializationcustomer acquisitioncustomer retentionmonetization strategiespartner ecosystem managementdata fluencyhypothesis-driven problem solvingmarket insight
Soft skills
cross-functional leadershipstrategic orientationanalytical skillsinsight translationcoordinated growth initiatives
Certifications
Bachelor's degreeMBAadvanced degree