Castolin Eutectic

Manager

• Drive the growth of Castolin Eutectic’s wear services, including CDP wearplate, Castotube, LaserClad and other complementary products, by targeting key strategic accounts in the MINING, POWER GENERATION, PAPER & PULP, CEMENT AND/OR STEEL INDUSTRIES.
• Work closely with the Services Team to provide technical and application support
• Build and maintain strong relationships with key accounts, including but not limited to end users in mining, cement, and OEMs, to understand their needs and deliver tailored solutions.
• Identify prospects and existing customers needs that fit the company’s services capabilities.
• Develop messaging for new customer acquisition and existing customer expansion.
• Maintain an Opportunity Pipeline within Dynamics CRM and review the team's opportunity reports weekly.
• Provide technical, design, and product support to customers, addressing wear-related queries and assisting with proposals and quotations.
• Maintain contact and cooperation with other regions to share best practices and drive continuous improvement in technical and commercial approaches.
• Ensure the achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.
• Support the development of the organization's vision, mission, and objectives to generate revenue revenue and profitability.

Key Industry Manager – Steel/Cement

• Drive the growth of Castolin Eutectic’s wear services, including CDP wearplate, Castotube, LaserClad and other complementary products.
• Work closely with the Services Team to provide technical and application support.
• Build and maintain strong relationships with key accounts, including but not limited to end users in mining, cement, and OEMs.
• Identify prospects and existing customers needs that fit the company’s services capabilities.
• Maintain an Opportunity Pipeline within Dynamics CRM.
• Provide technical, design, and product support to customers.
• Maintain contact and cooperation with other regions to share best practices.
• Ensure the achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.

Key Industry Manager – Power Generation

Account Executive

• Maintain and grow sales in existing customers (customer retention).
• Prospect for new customers / acquiring new accounts / Cold Calling - Sales Hunter
• Provide, with the assistance of the technical support group, service and technical support to existing customers.
• Coordinate request for information or quotations.
• Manage approval projects for new technologies and applications to current and prospecting customers.
• Develop a territory plan.
• Propose and implement marketing strategies in the territory.
• Ensure continuous improvement and sharing of technical knowledge, competitive and product information and methods.
• Maintain key information in our internal CRM system.

Industrial Sales Representative

• Drive growth of Castolin Eutectic’s wear services (CDP wearplate, Castotube, LaserClad and complementary products) targeting strategic mining accounts.
• Work closely with the Services Team to provide technical and application support.
• Build and maintain strong relationships with key accounts (end users in mining, cement, and OEMs) to understand needs and deliver tailored solutions.
• Identify prospects and customer needs; develop messaging for new customer acquisition and expansion.
• Maintain an opportunity pipeline in Dynamics CRM; review team opportunity reports weekly and update management.
• Provide technical, design, and product support; assist with proposals and quotations.
• Maintain cross-regional collaboration to share best practices and improve technical/commercial approaches.
• Ensure achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.
• Support development of organization vision, mission, objectives to generate revenue and profitability; identify and communicate critical business issues.
• Represent the company at marketing events, trade shows, conferences, and training workshops.
• Keep key documentation updated in CRM and deliver expense reports weekly.

Key Industry Manager – Mining

Sales

• Identify and pursue new OEM customers
• Create and execute strategic sales plans to grow new and existing accounts
• Build strong, trusted relationships with OEM customers and key stakeholders
• Provide technical guidance to help end-users reduce wear and equipment failure
• Collaborate with technical and product teams to align solutions with customer needs
• Offer hands-on technical support and troubleshooting
• Understand, assess, and validate customer needs proactively
• Resolve customer issues and manage escalations quickly and effectively
• Negotiate deals and manage key account relationships
• Meet sales targets and support strategic growth goals
• Forecast and track key account metrics
• Travel to customer sites (50%–70%)
• Contribute to the development of a Strategic Growth Plan aligned with the company’s vision and objectives
• Identify and communicate critical business issues, collaborating with internal teams to resolve them
• Represent the company at trade shows, conferences, and industry events
• Keep documentation updated in CRM and submit weekly expense reports
• Perform additional duties as required.

OEM Sales Specialist

• Drive growth of wear services (CDP wearplate, Castotube, LaserClad and complementary products) targeting strategic POWER GENERATION accounts
• Collaborate with the Services Team to provide technical and application support
• Build and maintain strong relationships with key accounts, end users and OEMs (including mining and cement references in posting)
• Identify prospects and customer needs; develop messaging for new customer acquisition and existing customer expansion
• Maintain an opportunity pipeline in Dynamics CRM; review team opportunity reports weekly and report to management
• Provide technical, design, and product support; assist with proposals and quotations
• Maintain cross-regional cooperation to share best practices and improve technical and commercial approaches
• Ensure achievement of sales volumes, revenue targets, and improved gross profit margins for Wear Services
• Support development of organizational vision, mission and objectives to generate revenue and profitability; identify and help resolve critical business issues
• Represent the company at marketing events, trade shows, conferences, and training workshops
• Keep key documentation updated in CRM and deliver expense reports on a weekly basis
• Travel up to 60%

• Maintain and grow sales in existing customers (customer retention)
• Prospect for new customers, acquire new accounts and perform cold calling
• Provide service and technical support to existing customers with technical support group assistance
• Coordinate requests for information or quotations
• Manage approval projects for new technologies and applications
• Develop and execute a territory plan
• Propose and implement marketing strategies in the territory
• Ensure continuous improvement and share technical, competitive, and product information and methods
• Maintain key information in internal CRM system

Key Industry Manager – Steel/Cement

Key Industry Manager – Power Generation

Industrial Sales Representative

Key Industry Manager – Mining

OEM Sales Specialist

Key Industry Manager – Power Generation

Technical Sales Representative