Caseware

Data Scientist

• Collaborate with cross-functional product teams to identify, scope, and solve customer problems using data science and machine learning.
• Design, develop, and deploy statistical models and ML solutions that power customer-facing features and internal product intelligence.
• Work with large-scale, real-world datasets (including structured, semi-structured, and workflow-generated data) to uncover patterns and opportunities for product improvement.
• Build end-to-end data science workflows, including data exploration, feature engineering, model training, evaluation, deployment, and ongoing monitoring.
• Partner with Engineering and Platform teams to ensure models are reliable, performant, explainable, scalable, cost-efficient at product scale, and production-ready.
• Define and measure success using clear metrics, experimentation, and post-launch analysis.
• Contribute to responsible AI practices, including transparency, bias awareness, data quality, and model governance.
• Communicate insights, trade-offs, and recommendations clearly to both technical and non-technical stakeholders.
• Help shape best practices for applied data science within a modern, product-led organization.

Applied Data Scientist

Growth Marketing

• Develop and execute a global growth marketing strategy aligned with company objectives and revenue targets.
• Own the demand generation funnel, including paid media, SEO, email marketing, ABM, and conversion optimization.
• Lead and mentor a team of growth marketers, channel specialists, and analysts.
• Partner with regional marketing teams to localize campaigns and optimize performance across geographies.
• Oversee marketing operations, attribution modeling, and performance reporting to ensure data-driven decision-making.
• Collaborate with product marketing and sales to align messaging, targeting, and campaign execution.
• Manage and optimize multi-million dollar marketing budgets across channels and regions.
• Stay ahead of industry trends, marketing technologies, and competitive landscape to drive innovation.

VP, Global Growth Marketing

Product Analyst

• Analyze product and customer data from multiple sources (analytics tools, feedback platforms, internal systems) to uncover trends in adoption, retention, and engagement.
• Define, track, and report on key metrics such as NPS, ARR per user, active users, and firm engagement etc.
• Build dashboards and scalable reporting that unify data across systems and make insights accessible to the organization.
• Work with incomplete, inconsistent, and less structured data, applying creative problem-solving to ensure accuracy, reliability, and trust.
• Partner with Product Managers to validate hypotheses, measure feature performance, and guide prioritization.
• Collaborate with Finance to connect product usage with revenue outcomes, including revenue projections, retentions and growth modeling.
• Support the Commercial team and Market Leaders with insights that inform go-to-market strategy, customer engagement, and regional performance.
• Act as a data advocate ensuring that insights drive decision-making across teams, even when data is fragmented or ambiguous.

Product Analyst, Data Platform and Analytics

Full-stack Engineer

• Design, implement and maintain automated test frameworks for Caseware’s web-based SaaS products
• Perform and guide functional, integration, regression, and exploratory testing
• Collaborate with development and product specialists to refine user stories, acceptance criteria and testability
• Analyze requirements and technical designs to identify risk areas and critical test scenarios
• Investigate, document and track defects with clear reproduction steps and impact analysis
• Improve test coverage, test reliability, and overall QA processes
• Mentor junior SDET team members
• Advocate for quality best practices across the engineering organization

Software Developer – Test

Accounts Receivable

• Manage and reconcile accounts receivable transactions from multiple payment sources, including credit card merchants, EFTs, and lockboxes.
• Utilize Excel for data analysis and reconciliation, including Vlookups, filters, and other basic functions.
• Prepare and post journal entries related to accounts receivable.
• Maintain accurate records and ensure timely collection of outstanding invoices.
• Assist in month-end, Audit and year-end closing processes.
• Handle multi-currency and multi-subsidiary payment transactions.
• Collaborate with internal departments to resolve payment discrepancies and customer queries.
• Support the finance team with additional tasks as needed.
• Keep records of withholding taxes and post write-off journal entries on time to ensure accurate tax reporting.

Accounts Receivable Lead

Account Manager

• Build and maintain strong, strategic relationships with C-level customers, focusing on the Government segment.
• Drive customer success through proactive engagement, retention strategies, and growth initiatives, ensuring adoption of Case’s evolving suite of cloud solutions.
• Execute upsell, cross-sell, and renewal strategies to increase ARR and product adoption, including migration to cloud solutions.
• Proactively mitigate risks that could lead to dissatisfaction or churn; optimize product usage and address financial matters promptly.
• Manage revenue-related inquiries (new licenses, renewals, product information) and drive outbound engagement for growth.
• Provide actionable insights from customers and prospects to inform product development and service enhancements.
• Deliver accurate forecasts and participate in regular sales meetings to review performance and pipeline.
• Represent Caseware at relevant government and industry events to strengthen relationships and identify opportunities.
• Prepare and deliver compelling presentations and proposals, including professional PowerPoint decks tailored to client needs.

Product Designer

• Create user-centered designs by understanding business requirements, user needs, and technological capabilities/constraints.
• Design wireframes, mockups, and interactive prototypes that effectively communicate design concepts.
• Conduct user research, usability testing, and validate designs to ensure they meet user needs.
• Collaborate with product managers and engineers to define and implement innovative solutions.
• Maintain design systems and ensure consistent user experience across all Caseware products.
• Stay current with UX design trends, tools, and emerging technologies in the accounting and audit software industry.
• Create and maintain detailed design documentation including user flows, interaction models, and design specifications.
• Help resolve customer-impacting design issues with the quickest and safest resolutions.
• Contribute to the overall design strategy and vision for Caseware’s products.
• Assist in cross-department design initiatives that enhance the overall product ecosystem.

Staff UX Designer

Technical Product Manager

• Support and Execute Platform Vision
• Contribute to the roadmap for core platform services such as APIs, data infrastructure, identity, and integration frameworks.
• Translate platform strategy into clear product requirements and user stories with measurable success criteria.
• Partner with engineering to prioritize backlog items, refine requirements, and support sprint planning and delivery.
• Ensure platform capabilities align with enterprise scalability, security, and reliability standards.
• Collaborate with product teams across Caseware to identify shared capability needs and integration opportunities.
• Monitor key platform metrics such as performance, reliability, and adoption, identifying opportunities for improvement.
• Champion Technical Product Management Best Practices

Technical Product Manager – Core Platform

Human Resources

• Act as a trusted advisor to senior technology, product, and security leaders, providing solution-oriented, business-aligned people guidance.
• Partner with leaders on organizational design, workforce planning, role clarity, and team effectiveness to support delivery and long-term sustainability.
• Support leadership teams through performance management, talent reviews, succession planning, retention planning, and the delivery of core people programs.
• Manage and advise on complex employee relations matters, applying sound judgment, discretion, and consistency across regions.
• Coach leaders on people leadership topics including performance, feedback, development, and navigating sensitive situations.
• Support leadership transitions and team changes with clarity, empathy, and structure.
• Leverage people data and AI-driven insights to identify trends related to engagement, attrition, productivity, and organizational health, particularly within technical teams.
• Translate insights into clear recommendations and actions that leaders can realistically execute.
• Directly manage and develop 1–2 People team members, providing coaching, prioritization, and support to ensure high-quality execution.
• Collaborate closely with regional HRBPs and global People team partners to ensure consistent people practices across geographies.

Senior Human Resource Business Partner

Financial Planning and Analysis

• Perform content implementation in new products and enhancements in existing products using platform features available, while being adaptive to changing requirements.
• Balance the creation of efficiencies in solutions by adding logic to drive automation, while implementing content to ensure compliance with the relevant standards.
• Perform quality assurance of new and existing products, to meet deliverables and timelines commitments.
• Properly document design changes for both internal use and client use in technical bulletins and training materials including videos.
• Build a strong understanding of the Caseware products and solutions involved in, the product strategy, roadmap, and current release, as well as of the broader Caseware ecosystem.
• Work closely with clients through online support to identify causes for reported issues, and determine the best solutions. Periodic rotation through client support is to be expected.
• Maintain appropriate levels of communication with Product Lead and stakeholders on development progress, scope, and roadblocks.
• Work collaboratively across squads and teams to get dependent features delivered and are available to the squad and answer questions quickly for the team.
• Be the champion and voice of customers.
• Bring the customer's voice into the product creation process.
• Drive for the best customer experience possible.