Caseware

Account Manager

Caseware

full-time

Posted on:

Location Type: Remote

Location: Singapore

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Tech Stack

Cloud

About the role

  • Build and maintain strong, strategic relationships with C-level customers, focusing on the Government segment.
  • Understand customer needs and deliver solutions that maximise value.
  • Drive customer success through proactive engagement, retention strategies, and growth initiatives.
  • Ensure adoption of Caseware's evolving suite of cloud solutions.
  • Engage in new & additional business activities including upsell, cross-sell, and migration.
  • Optimize customer retention & satisfaction.
  • Drive revenue growth (Net of CPI).
  • Engage in account coverage and customer engagement strategies.
  • Manage revenue-related inquiries and drive outbound engagement for growth.

Requirements

  • Bachelor’s degree in Business, Finance, Accounting, or a related field
  • 2–4 years in Account Management, Customer Success, or Inside Sales within a SaaS or technology environment
  • Exceptional presentation skills, including creating professional PowerPoint decks; consultative selling; strategic planning; and strong verbal and written communication
  • Solid understanding of audit and accounting processes, standards, and workflows; ability to engage confidently with finance and audit professionals
  • Knowledge of government procurement processes and compliance requirements (preferred)
  • CRM proficiency (Salesforce highly regarded); ability to present solutions effectively to both business and technical stakeholders
  • Energised, proactive, and motivated to exceed targets; thrives in a fast-paced, growth-oriented environment
Benefits
  • Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
  • We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
  • Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
  • We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
  • We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
  • Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
  • We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successinside salesconsultative sellingstrategic planningpresentation skillsaudit processesaccounting standardsgovernment procurement processescompliance requirements
Soft Skills
relationship buildingcustomer engagementproactivemotivatedcommunicationpresentationstrategic thinkingretention strategiesgrowth initiativesproblem-solving