Client Services Representative

Casella Waste Systems, Inc.

full-time

Posted on: 4/7/2026

Location Type: Remote

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💰 $20 - $22 per hour

About the role

Communicates with commercial and large industrial companies across the United States and Canada
Builds relationships while managing the facilities' waste and byproducts into various outlets
Understands dedicated accounts business and assists in determining waste and recycling services
Receives service requests via phone or email and obtains necessary information to execute a defined service
Executes work orders in a timely fashion
Schedules service requests with necessary vendors
Coordinates with the Sourcing Group to get pricing from haulers and end sites
Communicates with customers to troubleshoot issues
Coordinates with accounts payable and receivable departments

High school education
Demonstrated ability to work as part of a team in a collaborative environment
Legally eligible to work in the US
Bachelor’s degree preferred
Relevant sales certifications preferred
1-2 years of sales experience preferred
Background knowledge or interest in an environmental and/or sustainability field preferred
Outstanding relationship management skills
Excellent listening, communication and problem-solving skills
Ability to identify and develop sales opportunities required
Demonstrated proficiency with Microsoft Office
Working knowledge of Microsoft Dynamic for CRM or similar software systems and related software expected.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencewaste managementrecycling servicesservice request executionrelationship managementproblem-solving

Soft Skills

collaborative environmentcommunication skillslistening skillsteamworkcustomer troubleshooting

Certifications

sales certifications