Casa Central

Supervisor

• Under the guidance of a Senior Supervisor, this position provides direct supervision, training and consultation to a team of 40 to 50 Home Care Aides.
• Ensures that day-to-day service delivery is coordinated and provided efficiently and in accordance with best practice standards and the Illinois Department on Aging (IDOA), Community Care Program, In-Home Services policies and procedures.

HCS Supervisor

Manager

• Coordinates and facilitates all aspects of the program’s performance and quality improvement activities
• Assists in the coordination and monitoring of day-to-day service delivery and program operations
• Provides direction and leadership to staff to ensure full compliance with all Administrative Codes that govern the Illinois Department on Aging (IDOA)
• Maintains thorough knowledge of IDOA Adm. Code Title 89
• Ensures that all participant, private pay participant, and program-level personnel files are well organized, accurate and up-to-date
• Supports the billing specialists with IDOA/MCO billing processes
• Responsible for assisting the Director in monitoring and providing ongoing tracking data pertaining to service utilization
• Provides consultation to program staff regarding participant issues to support problem resolution
• Plans, develops, organizes, implements, and directs all day-to-day performance and quality improvement activities
• Collects, maintains and manages all necessary statistical and program data related to participant service delivery
• Analyzes trends or innovations within the HCS and ADS sectors and provides recommendations to Director
• Participates in regular supervision with Director, to discuss service delivery, personnel and/or other issues
• Nurtures positive and collaborative working relationships with other agency staff.

Senior Service Manager

Accounts Payable

• Casa Central’s School Age Program (SAP) provides out-of-school time enrichment programming for children ages 5-12 and their families.
• The Program Coordinator is responsible for orienting, training, coaching, and monitoring staff, volunteers, and interns; overseeing the daily schedule; supporting lesson planning; responding to child and family needs; and ensuring timely and accurate classroom documentation.
• The SAP Coordinator ensures the development of strategies for the active recruitment, eligibility screening, enrollment, and engagement of children and families.
• The coordinator provides support to the Director of the School-Age Program to ensure that the program is in full compliance with stakeholder expectations.