CarTrawler

QA Engineer

• Collaborate with Project Managers, Engineers, Product Managers, and Designers to ensure quality is embedded throughout the software development lifecycle.
• Analyse business and technical requirements from multiple stakeholder perspectives, including end-users, partners, operations, and customer support teams.
• Design, develop, and execute detailed manual test cases, test scenarios, and regression test plans.
• Support the development and maintenance of automated tests to improve software quality, regression coverage, and release confidence.
• Identify, document, prioritise, and track defects through to resolution using tools such as Jira.
• Support bug triage, escalation management, and root cause analysis activities.
• Assess delivery risk and determine appropriate testing scope, coverage, and priorities.
• Validate functional and non-functional requirements across front-end and back-end systems.
• Monitor and report on testing progress, quality metrics, risks, issues, and dependencies to relevant stakeholders.
• Work closely with cross-functional teams to ensure timely and high-quality product releases.
• Contribute to continuous improvement initiatives across QA processes, standards, methodologies, and tooling.
• Support knowledge sharing and mentor junior QA team members where appropriate.
• Advocate for best practices in software quality, usability, and customer experience.
• Operate effectively within a fast-paced, collaborative Agile environment.

Product Designer

• Own design within a cross-functional squad, accountable for the experience and performance of a defined channel
• Identify and prioritise opportunities to improve user journeys, reduce friction, and increase conversion
• Drive continuous optimisation through experimentation—defining hypotheses, designing solutions, and iterating based on results
• Balance short-term optimisation with longer-term, hypothesis-driven discovery—ensuring a continuous pipeline of high-impact opportunities
• Collaborate closely with Product Managers, Engineers, and Product Insights to translate data and user needs into effective solutions
• Design high-quality interaction and visual experiences, with strong attention to detail, edge cases, and real-world use
• Use data, analytics, and user research to inform decisions and measure impact
• Present work to internal stakeholders and external partners, using feedback to refine and improve outcomes
• Ensure consistency and scalability through effective use of the design system
• Stay closely involved through delivery, partnering with engineering to ensure a high standard of quality in what ships
• Build strong relationships with internal stakeholders and external partners, using collaboration and feedback to drive better outcomes
• Facilitate and participate in critiques and design reviews, helping to raise the quality bar across the team
• Share learnings, experiment results, and best practices with the wider design and product teams

• Own design direction across core product experiences, setting a cohesive vision for end-to-end journeys across channels and partner contexts
• Lead design on complex, ambiguous problem spaces—defining new product capabilities and unlocking high-impact opportunities
• Drive strategic initiatives from early concept through to validation, operating ahead of delivery squads and setting direction for execution
• Translate opportunities into clear concepts, prototypes, and design artefacts that guide downstream teams
• Define scalable, configurable experience patterns that can be applied consistently across products, channels, and partners
• Partner with senior Product and Engineering counterparts to shape roadmap direction, ensuring solutions are viable, scalable, and commercially impactful
• Balance innovation with feasibility, viability, and user value—making clear trade-offs across complex problem spaces
• Use qualitative and quantitative insights to inform direction, validate concepts, and refine solutions
• Communicate and present design work at all levels, using storytelling to drive alignment and informed decision-making
• Set the standard for design craft across complex work, contributing high-quality interaction and visual design where it adds the most value
• Guide and influence design work across squads, ensuring alignment to overarching experience principles and strategic direction
• Mentor and support designers, raising the bar for quality, thinking, and impact across the team
• Define and evolve the experience vision across core products, ensuring consistency and coherence across end-to-end journeys
• Shape product strategy in partnership with senior Product and Technology leaders, influencing roadmap priorities and long-term direction
• Establish principles and frameworks for scalable, configurable experiences across channels and partner contexts
• Lead in high-ambiguity problem spaces, identifying opportunities for innovation, differentiation, and commercial impact
• Align and influence senior stakeholders across Product, Engineering, and Commercial teams to drive strategic outcomes
• Communicate and present strategic direction and initiatives clearly to leadership, securing buy-in and momentum
• Act as a key member of the Design Leadership Team, contributing to standards, practices, and overall design direction
• Contribute to the growth of the design function through mentoring, hiring, and evolving ways of working

QA Engineer

Product Designer

Principal Product Designer