Cart.com

Brand Manager

Cart.com

full-time

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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About the role

  • Lead a portfolio of large to enterprise eCommerce clients, managing timelines, budgets, and cross-functional teams to deliver exceptional results.
  • Build and nurture trusted client relationships, positioning yourself as a strategic advisor and expanding our footprint within client organizations.
  • Own and lead Quarterly Business Reviews (QBRs), delivering actionable insights and demonstrating the agency’s impact on brand performance and growth.
  • Oversee operational teams responsible for the execution of campaigns, promotions, merchandising, website updates, and store optimizations.
  • Support the execution of on-site merchandising, including navigation updates, category landing pages, seasonal refreshes, and homepage content to align with brand priorities and campaigns.
  • Ensure ongoing accuracy and optimization of product detail pages (PDPs), managing content, pricing, availability, SEO, and imagery to improve customer experience and conversion.
  • Collaborate cross-functionally on product launches, site promotions, and limited-time product drops, ensuring consistency across web, email, and SMS touchpoints.
  • Partner with creative, merchandising, and marketing teams to deliver seamless digital storytelling and maintain a cohesive brand presence.
  • Identify and present new growth opportunities, helping clients scale through innovative thinking, data-driven insights, and industry best practices.
  • Continuously improve processes and services, contributing to internal knowledge-sharing and driving a best-in-class client experience.
  • Lead client meetings and communications, including executive-level discussions and strategic planning sessions.
  • Stay ahead of industry trends and platform updates, bringing fresh ideas and opportunities to internal teams and client conversations.

Requirements

  • Proven experience managing client relationships, ideally in an agency or eCommerce environment
  • Strong strategic thinking and problem-solving skills
  • Ability to confidently lead meetings with senior stakeholders
  • Strategic familiarity with growth marketing channels including Google Ads, Meta, and other digital media platforms
  • Skilled in project management, with experience using tools such as ClickUp, Asana or Monday.com
  • Self-starter with the ability to operate independently while also collaborating in a fast-paced team environment
  • Detail-oriented with excellent organizational and communication skills
  • Experience with eCommerce platforms, especially Shopify and its ecosystem of apps/plugins
  • Demonstrated ability to work cross-functionally with creatives, marketers, and technical teams
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
eCommerce managementproject managementSEOdigital marketingdata-driven insightson-site merchandisingproduct detail page optimizationgrowth marketingstrategic planning
Soft skills
strategic thinkingproblem-solvingclient relationship managementorganizational skillscommunication skillsleadershipcollaborationdetail-orientedindependent operation