Learning & Development Manager
Carrum Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $125,000 per year
About the role
- Own the design and delivery of a standardized, milestone-based onboarding program for our rapidly growing patient care team.
- Help build our first-ever leadership development program to upskill our managers into high-performing leaders.
- Regularly collaborate with Care Ops and Product to ensure training keeps pace with our 2026 AI and automation roadmap.
- Modernize our training toolkit by implementing industry-leading L&D software and AI-driven documentation tools.
- Establish clear success metrics to measure time-to-productivity for new hires and the overall effectiveness of training initiatives.
- Lead change management education, ensuring the team is prepared for new technology launches before they go live.
- Conduct continuous needs-assessments to identify skills gaps across the organization in partnership with QA.
Requirements
- 5+ years of L&D or Corporate Training experience, healthcare or high-growth technology companies preferred.
- Strong skills working with LMS platforms, AI content generation tools, and instructional design frameworks.
- Experience in designing clinical or operational onboarding that utilizes clear competency milestones.
- Track record in developing leadership curriculum for first-time managers and emerging leaders.
- Ability to translate complex technical or clinical workflows into simple, digestible learning modules.
- Ability to measure ROI of training programs through data-driven insights and employee performance metrics.
- Entrepreneurial and resourceful - we need people who can find creative ways to make a big impact quickly and without much direction.
- Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
- Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.
Benefits
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
L&D experienceCorporate Training experienceinstructional design frameworksclinical onboarding designoperational onboarding designleadership curriculum developmentdata-driven insightsemployee performance metricsneeds assessmentscompetency milestones
Soft Skills
entrepreneurialresourcefulcollaborativeability to handle deadlinesprioritizationadaptabilityimpact-drivenchange management educationcommunicationproblem-solving