Dispute Correspondence Support Specialist
CarringtonCrisp
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $26 per hour
Job Level
JuniorMid-Level
About the role
- Responsible for gathering and providing written analysis of complaints with an emphasis on business/regulatory errors.
- Maintains and updates customer complaint file tracking system to ensure the system is up to date and accurate and in compliance with regulatory guidelines.
- Collaborates daily with multiple internal business units by gathering information to resolve open complaints.
- Provides support to the Dispute Team by preparing outgoing packages, copying, and scanning documents.
- Provides general administrative support as needed.
- Performs other duties or special projects as assigned.
Requirements
- High school diploma or GED required. College education preferred but not required.
- Minimum of two (2) years related mortgage banking, and/or financial industry experience required.
Benefits
- Comprehensive healthcare plans for you and your family.
- Discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
written analysiscollaborationadministrative support
Certifications
high school diplomaGED