Analyst

• Conduct scheduled monthly, quarterly, and semi-annual audits on all loan servicing operations business processes and procedures from collections to REO; including but not limited to loan level detail review, control testing, draft and complete audit exception/citation detail and all rebuttal response and support, documentation retrieval, and back-up audit file creation.
• Perform OFAC reviews to ensure compliance with federal regulations and company policies.
• Validate exception/citation testing and maintain exception issue log tracking and trends.
• Conduct audits accurately, ensure proper controls are in place to reduce losses and in accordance with established audit timelines and standards.
• Meet with department managers to discuss findings and ensure that where deficiencies are noted that corrective action plans are implemented to remediate those deficiencies in a timely manner.
• Identify exception and performance trends and assist in the exception/dispute review and audit rebuttal process.
• Complete default servicing fraud investigations and suspicious activity reviews as well as provide investigation support. File Suspicious Activity Reports as required.
• Create and maintain documentation of processes, reports, applications, and procedures as per department policy.
• Track all completed audits and monitor scores in the quality control system of record.
• Review areas of non-compliance and making recommendations on changes to company policies and procedures to ensure compliance for both new requirements as well as external audit findings.
• Escalate matters of continued non-compliance and/or recommendations for improvement to quality control leadership team.
• Perform compliance testing of new processes implemented and conduct routine compliance monitoring.
• Participate in monthly compliance meetings and assist with special audits, as necessary.
• Perform other duties and projects as assigned.

Quality Control Analyst

Senior Grants and Contracts Management Analyst

Payments Analyst

Application Analyst

Technical Patent Analyst, Prior Art, Patentability, Competitive Intelligence

Technical Patent Analyst, Prior Art, Patentability, Competitive Intelligence