Carrier

Field Service Technician – Offenburg, Kinzigtal, Villingen-Schwenningen region

Carrier

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Commissioning and maintenance of our heat pumps at end customers and system operators
  • Service-oriented advice to our heating-company customers, by phone and on-site, to ensure customer satisfaction
  • Support your colleagues in the technical field service within the extended area of your assignment
  • Participation in on-call duty with the aim of assisting our customers as quickly as possible

Requirements

  • Completed vocational training in a relevant trade such as HVAC/plumbing technician (Anlagenmechaniker SHK), refrigeration mechatronics technician, electrical technician for energy and building services, or electrician/electrical installer; ideally further qualified as a master craftsman or technician
  • Professional experience in customer service, e.g. in heating technology, refrigeration, or HVAC systems
  • Possession of a refrigeration certificate (Kälteschein) Category 1; Category 2 is advantageous
  • Valid Class B driving licence
  • Good German language skills, spoken and written
Benefits
  • Your working day starts and ends at your home
  • Your service vehicle will be stocked on site with the necessary materials for your service calls
  • In addition to a fully equipped Mercedes‑Benz service vehicle, you will receive a modern company mobile phone
  • We promote well-being with our health program for employees and their families
  • Benefit from “Corporate Benefits” with attractive offers for numerous brands and services
  • Plan ahead and benefit from our company pension scheme
  • At Viessmann Climate Solutions you receive 30 days of paid leave per year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HVACplumbingrefrigerationelectrical installationcustomer servicetechnical supportmaintenancecommissioningheat pumpson-call duty
Soft Skills
service-orientedcustomer satisfactionteam supportcommunicationproblem-solving
Certifications
refrigeration certificate Category 1refrigeration certificate Category 2vocational trainingmaster craftsman qualificationtechnician qualification