Carrier

Field Service Technician – Freiburg, Black Forest Region

Carrier

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Perform commissioning and maintenance of our heat pumps at end customers and plant operators
  • Provide service-oriented advice to our customers — including heating companies — by phone and on-site to ensure customer satisfaction
  • Support your colleagues in the technical field service across the wider area of your assignment
  • Take part in on-call duty with the aim of assisting our customers as quickly as possible

Requirements

  • Completed vocational training in a relevant trade such as plant mechanic for sanitary/heating/air-conditioning (Anlagenmechaniker SHK), mechatronics technician for refrigeration, electronics technician for energy and building technology, or electrician/electrical installer
  • Ideally further training as a Meister (master craftsman) or technician
  • Professional experience in customer service, e.g. in heating technology, refrigeration technology, or HVAC
  • Possession of a refrigeration certificate (Kälteschein) Category 1; Category 2 is an advantage
  • Valid driving licence Class B
  • Good German language skills, spoken and written
Benefits
  • Your working hours start and end at your home
  • Your service vehicle will be equipped on-site with the necessary materials for your service calls
  • In addition to a fully equipped Mercedes‑Benz service vehicle, you will receive a modern company mobile phone
  • We promote health and wellbeing for employees and their families through our employee health program
  • Benefit from attractive offers for many brands and services through “Corporate Benefits”
  • Plan ahead and benefit from our company pension scheme
  • At Viessmann Climate Solutions you receive 30 days of paid vacation per year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commissioningmaintenancecustomer serviceheating technologyrefrigeration technologyHVACvocational trainingmechatronicselectrical installation
Soft Skills
service-orientedcustomer satisfactionteam supportcommunication
Certifications
refrigeration certificate Category 1refrigeration certificate Category 2Meister (master craftsman)