
Field Service Technician — High Rhine
Carrier
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
About the role
- Carrying out commissioning and maintenance of our heat pumps at end customers and plant operators
- Service-oriented advice to our customers and heating companies by phone and on site to ensure customer satisfaction
- Supporting your colleagues in the technical field service across an extended area of your deployment region
- Taking part in the on-call rota with the aim of assisting our customers as quickly as possible
Requirements
- Completed vocational training in a relevant trade, e.g. HVAC/plumbing and heating technician (Anlagenmechaniker SHK), mechatronics technician for refrigeration, electronics technician for energy and building services, or electrician/electrical installer; ideally with further qualification as a master craftsman or technician
- Professional experience in field service/customer service, e.g. in heating technology, refrigeration technology, or HVAC and ventilation
- Valid refrigeration technician certificate (Kälteschein) — Category 1 required; Category 2 advantageous
- Valid driving licence (Class B)
- Good written and spoken German
Benefits
- Ready, set, go: Your working day starts and ends at your home
- Optimal equipment: No detour to the sales branch — your company vehicle will be stocked on site with the necessary materials for your service calls
- Mobility and tech: In addition to a fully equipped Mercedes‑Benz company vehicle, you will receive a modern company smartphone
- Health: We promote wellbeing with a health program for employees and their families
- Discounts: Benefit from attractive offers on numerous brands and services via Corporate Benefits
- Pension provision: Plan ahead with our company pension scheme
- Holidays: At Viessmann Climate Solutions you receive 30 days of paid annual leave per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HVACplumbingheating technologyrefrigeration technologyfield servicecustomer servicemechatronicselectrical installationmaintenancecommissioning
Soft Skills
service-orientedcustomer satisfactionteam supportcommunication
Certifications
refrigeration technician certificate (Kälteschein) - Category 1driving licence (Class B)