
Strategic Account Manager – Services
Carrier
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Salary
💰 $146,750 - $205,250 per year
About the role
- Develop new business relationships with end-user clients while creating a business case to utilize Carrier Commercial Service and Aftermarket for service within their facilities and for replacement projects.
- Communication with end-user decision-makers including C-Level executives, VP of Operations, Directors of Facilities and Engineering professionals.
- Responsible to maintain/expand these relationships within assigned, existing client accounts as well as create new customer relationships.
- Act as a trusted advisor to customers across their enterprises within the CRE vertical.
- Prepares and negotiates complex sales contracts with a large number of accounts.
- Partner with the field sales and service team members, operations, branch and regional leadership as necessary.
- Work directly with building owners to improve system reliability, reduce energy consumption and improve the indoor environment.
- Create and implement strategic sales strategies to successfully position Carrier as the preferred supplier to secure targeted projects in a competitive environment.
- Manage current Carrier Commercial Real Estate Account relationships to maximize service and aftermarket sales.
- Effectively perform needs assessments, develop/coordinate sales proposals and estimates, and presentations.
- Work with operations, finance, legal and other inside and outside resources as needed to facilitate the sale and negotiate a satisfactory contract.
- Prepare accurate and thorough sales activity reports, forecast reports, Salesforce updates and expense tracking.
- Participate in civic and professional organizations to build a network of contacts to advance achievement of sales targets.
- Team sell with solutions partners to bundle solutions and expand Carrier participation in opportunities.
- Experienced professional in National Sales Business Development Role.
- Responsible for collecting and analyzing market data to call on current and potential customers.
- Supports existing customer relationships and travel as necessary (estimated 45-50% travel).
Requirements
- Bachelor’s Degree or HVAC technical certification
- 7+ Years of Experience in HVAC Service Sales
- Ability to Travel 50% Domestically
- Advanced knowledge of the Commercial Real Estate markets and clients, particularly Integrated Facilities Management Companies
- High level of technical and financial expertise to effectively and independently assist field offices in selling Carrier Commercial equipment and service.
Benefits
- Health Care benefits: Medical, Dental, Vision; wellness incentives
- Retirement benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HVAC service salessales contract negotiationneeds assessmentsales proposal developmentmarket data analysissales forecastingSalesforcestrategic sales strategiescustomer relationship management
Soft Skills
communicationrelationship buildingtrusted advisorteam collaborationpresentation skillsnegotiationorganizational skillsproblem-solving
Certifications
Bachelor’s DegreeHVAC technical certification