Carrier

Program Manager – Aftermarket Upgrades

Carrier

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $143,250 - $200,750 per year

About the role

  • The Lifecycle Program Manager oversees North America equipment upgrades, driving growth and performance in alignment with Carrier’s Aftermarket Lifecycle strategy
  • This role combines strategic goal setting, digital insights, and proactive market engagement to support sales teams and ensure successful project execution
  • Collaboration with Sales Managers, Area Manager, Solution Development Engineers, and Sellers is essential for achieving growth objectives
  • Set and execute measurable market-level goals aligned with business objectives
  • Track adoption rates and adjust strategies to meet growth targets
  • Identify market trends and develop actionable solutions
  • Maintain a comprehensive opportunity target list to achieve financial target
  • Use Salesforce to monitor pipeline and sales performance
  • Collaborate with marketing and engineering to create sales tools (scripts, brochures, templates)
  • Provide direct sales support for owners, facilitating scope development and equipment replacement projects
  • Lead initiatives to enhance BUR growth and profitability
  • Prepare and deliver monthly/quarterly performance reports
  • Communicate objectives and outcomes to leadership and stakeholders
  • Foster accountability and innovation through feedback and idea exchange

Requirements

  • Bachelor’s degree in business, Marketing, Engineering, or related field (MBA preferred), or 5+ years in Business Development/Sales Operations (Commercial HVAC industry preferred)
  • Proficiency in service management software, CRM platforms (Salesforce preferred), and data analytics
  • Proven leadership in large-scale programs/projects
  • Excellent interpersonal, communication, and presentation skills; fluent in Microsoft Suite
  • Strong organizational and communication skills for multi-market coordination and leadership reporting
  • Willingness to travel (25%-50%)
Benefits
  • Health Care benefits: Medical, Dental, Vision; wellness incentives
  • Retirement benefits
  • Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
  • Tuition Assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business developmentsales operationsdata analyticsproject managementmarket analysisgoal settingperformance trackingscope developmentequipment replacement
Soft Skills
leadershipinterpersonal skillscommunication skillspresentation skillsorganizational skillscollaborationaccountabilityinnovation
Certifications
Bachelor’s degreeMBA