Own and manage executive-level relationships within strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators
Develop, execute, and maintain enterprise-level account strategies spanning surgical workflows, pathology operations, and oncology care delivery
Identify opportunities to integrate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols
Lead Quarterly Business Reviews (QBRs) focused on performance, utilization trends, outcomes, and future growth initiatives
Analyze account- and regional-level data to identify growth opportunities, adoption barriers, and productivity gaps
Serve as a strategic partner to Regional Business Directors by aligning enterprise priorities with regional planning, prioritization, and tactical execution
Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles
Serve as the primary project owner for strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service improvements
Coordinate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to ensure successful delivery of enterprise initiatives
Define project scope, timelines, deliverables, and success metrics; track progress using CRM and project management tools
Support new business development and account expansion by assisting with complex deal strategy, value positioning, and navigation of institutional decision-making processes
Serve as a senior escalation point for strategic accounts and ensure alignment between customer expectations and Caris operational performance
Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner

Requirements

Bachelor’s degree in life sciences, business, or a related field
Minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales
Strong understanding of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations
Demonstrated success driving growth within complex, matrixed healthcare environments
Proven ability to influence without direct authority and lead cross-functional and field teams
Proficiency in CRM systems (e.g., Salesforce), reporting tools, and Microsoft Office Suite
MBA or other advanced degree (preferred)
Formal project management training or PMP certification (preferred)
Experience supporting enterprise or health-system-level partnerships (preferred)
Established relationships within academic medical centers or large integrated delivery networks (preferred)
Strong analytical, organizational, and executive communication skills (preferred)

Benefits

Highly competitive and inclusive medical, dental and vision coverage options
Health Savings Account for medical expenses and dependent care expenses
Flexible Spending Account to pay for certain out-of-pocket expenses
Paid time off, including: vacation, sick time and holidays
401k match and Financial Planning tools
LTD and STD insurance coverages, as well as voluntary benefit options
Employee Assistance Program
Pet Insurance
Legal Assistance
Tuition Assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

strategic account managementoncology diagnosticsprecision medicinemolecular diagnosticsnext-generation sequencing (NGS)pathology operationsdata analysisproject managementworkflow optimizationEMR integrations

Soft Skills

influence without authorityleadershipmentorshipanalytical skillsorganizational skillsexecutive communicationcross-functional collaborationrelationship managementstrategic thinkingproblem-solving

Certifications

PMP certificationformal project management training