Estate Sale Manager
Caring Transitions
part-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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About the role
- Managing the Client relationship from consultation to job completion
- Follow-up and resolving of customer complaints
- Supervise on-site training of new hires
- Conduct performance reviews, on-going training, coaching and performance management of current employees
- Cultivate and foster a cohesive team environment by express, modeling and reinforcing the company culture and high customer service/solution based standards
- Improving the operational systems, processes and policies in support of company goals
- Serves as Manager-On-Duty during all liquidations, estate sales and move projects
- Supervise Team in the organizing and sorting of household items for distribution, liquidation, donation, resettle and move
- Manage all facets associated with the packing/unpacking, settling/resettling, liquidation and move of household items (including all on-site employees).
- Works with and supports the Team Lead/Move Manager to ensure projects are run with precision and efficiency from start to finish
- Email record of all financials to General Manager and Owner at the end of each work day
- Other responsibilities as needed
Requirements
- Minimum of five (5) years of Operational Supervisory/Management experience
- Ability to manage a team in a fast-paced and unique work environment
- Proven experience working cross-functionally with sales, marketing, finance and project teams
- Estate Sale Experience and a interest in Antiques is an advantage!
Benefits
- Competitive wages 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational managementperformance managementteam supervisioncustomer serviceproject managementtraining and coachingfinancial reportingproblem resolutionprocess improvementlogistics management
Soft skills
leadershipcommunicationteam buildingcustomer relationship managementadaptabilityconflict resolutionorganizational skillscollaborationcoachingcultural reinforcement