Caring Transitions

Business Development Rep

• Contact and qualify leads - Prospect new sales leads by making an initial phone or email contact.
• Engage the account and prepare them for the Account Executive.
• Connect with as many leads as possible to encourage the purchase of the product offered.
• Be the point person for your team's sales lead qualification process.
• Manage current accounts – Stay in close contact with existing accounts or leads and create brand awareness, educational opportunities, and request referrals.
• Coordinate in-person meetings and calls between the new clients and Account Executives.
• Customer support – Answer calls and emails from clients, identify the issue and make suggestions for future or new products or services.

Business Development Representative

Manager

• Managing the Client relationship from consultation to job completion
• Follow-up and resolving of customer complaints
• Supervise on-site training of new hires
• Conduct performance reviews, on-going training, coaching and performance management of current employees
• Cultivate and foster a cohesive team environment by express, modeling and reinforcing the company culture and high customer service/solution based standards
• Improving the operational systems, processes and policies in support of company goals
• Serves as Manager-On-Duty during all liquidations, estate sales and move projects
• Supervise Team in the organizing and sorting of household items for distribution, liquidation, donation, resettle and move
• Manage all facets associated with the packing/unpacking, settling/resettling, liquidation and move of household items (including all on-site employees).
• Works with and supports the Team Lead/Move Manager to ensure projects are run with precision and efficiency from start to finish
• Email record of all financials to General Manager and Owner at the end of each work day
• Other responsibilities as needed

Business Development Representative

Estate Sale Manager