Carilion Clinic

HR Education Specialist II – Technology Trainer

Carilion Clinic

full-time

Posted on:

Location Type: Hybrid

Location: Roanoke • Virginia • United States

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About the role

  • This position allows a hybrid remote work option.
  • Onsite requirements are determined based on training and support needs and may require up to full time onsite presence at times.
  • This position supports training for Carilion's electronic medical record, EPIC, and other technologies used in the organization.
  • Must be able to train multiple days per week and assist with material preparations/scheduling/field support and other training tasks as needed.
  • Opportunity for motivated individual with background in training and/or technology.
  • Prefer 3-5 years of previous training experience; candidate must demonstrate strong platform skills and be comfortable presenting to varied audiences.
  • Must have strong interpersonal and communication skills.
  • Writing sample and training demonstration required.
  • Must have the ability to understand details of workflows/software and have the ability to design and deliver instructional materials/training in a way that promotes learning and engagement.
  • Effective consulting, and project management skills preferred.
  • Focuses on process improvement and proactively presents solutions.
  • Develops and maintains working relationships with other departments and external customers/vendors.
  • Uses data to determine trends that may result in planning for additional services or other opportunities.

Requirements

  • Bachelor's degree
  • 3 years of general HR related experience required.
  • Completion of a master's degree in a related field with demonstrated relevant experience may substitute for experience requirement.
  • Must possess excellent customer service and written/verbal communication skills, including presentation skills.
  • Demonstrated analytical thinking and interpersonal skills.
  • Must work well in a team environment and have a solid working knowledge of Microsoft Office programs.
  • Demonstrated resourcefulness and ability to work on multiple tasks/projects while meeting deadlines and being flexible in an environment of changing priorities.
Benefits
  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training experienceplatform skillsinstructional designdata analysisproject managementprocess improvement
Soft Skills
interpersonal skillscommunication skillscustomer serviceanalytical thinkingteamworkresourcefulnessflexibility
Certifications
Bachelor's degreeMaster's degree