CargoSprint

Account Executive

CargoSprint

full-time

Posted on:

Location Type: Office

Location: MiamiFloridaUnited States

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Salary

💰 $180,000 - $200,000 per year

About the role

  • Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of MIA and surrounding areas).
  • Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
  • Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
  • Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
  • Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
  • Hold regular monthly customer business reviews using data and deep expertise to improve customer experience

Requirements

  • Proven track record of driving large scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers.
  • Deep regional knowledge of local airports, seaports, local leaders and influencers.
  • Experience in logistics and/or supply chain technology, TMS, SaaS, and/or FinTech.
  • Intense obsession with customer experience and proven ability to drive value based growth while also helping shape internal roadmap through deep customer insights.
  • Strong use of CRM (ideally Salesforce) and data analytics tools to make data driven decisions for customers and the organization
  • Bilingual (English/Spanish).
Benefits
  • Medical, dental, and vision plans for you and your family
  • 401(k) with company match
  • Generous flexible PTO program and paid holidays
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logisticssupply chain technologyTMSSaaSFinTechdata analytics
Soft Skills
customer experiencerelationship buildingcommunicationadvisory skillsdata-driven decision making