
Account Executive
CargoSprint
full-time
Posted on:
Location Type: Office
Location: Miami • Florida • United States
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Salary
💰 $180,000 - $200,000 per year
About the role
- Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of MIA and surrounding areas).
- Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
- Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
- Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
- Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
- Hold regular monthly customer business reviews using data and deep expertise to improve customer experience
Requirements
- Proven track record of driving large scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers.
- Deep regional knowledge of local airports, seaports, local leaders and influencers.
- Experience in logistics and/or supply chain technology, TMS, SaaS, and/or FinTech.
- Intense obsession with customer experience and proven ability to drive value based growth while also helping shape internal roadmap through deep customer insights.
- Strong use of CRM (ideally Salesforce) and data analytics tools to make data driven decisions for customers and the organization
- Bilingual (English/Spanish).
Benefits
- Medical, dental, and vision plans for you and your family
- 401(k) with company match
- Generous flexible PTO program and paid holidays
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticssupply chain technologyTMSSaaSFinTechdata analytics
Soft Skills
customer experiencerelationship buildingcommunicationadvisory skillsdata-driven decision making