Cargill

Customer Support Specialist

Cargill

full-time

Posted on:

Location Type: Hybrid

Location: Kiszkowo • Poland

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About the role

  • Installation of NIR devices, appropriate software, NIR calibrations and updates
  • Define NIR control plan in agreement with the Sales Department and Nutritionists
  • NIR monitoring with reference samples based on ISO12099
  • Annual personal visits to NIR clients (domestic and international) and writing reports on customer visits
  • Implementation of our digital solutions at customers
  • Promotion of our NIR offer to customers in cooperation with the Sales Department and preparation of NIR contracts
  • Support of NIR clients by e-mail, telephone and remote assistance
  • NIR team participation, close cooperation with the Sales Department and technical departments (Laboratory, formulation, species)
  • Being part in innovative projects
  • Follow Cargill's safety recommendations

Requirements

  • Master’s degree in a related field (chemistry, quality control, agronomy or related fields with knowledge of animal nutrition) or/and equivalent experience
  • 3 years’ experience in NIR / Agriculture
  • Very good skills in English – writing and speaking, Polish language native level
  • Open to travel on business trips (travel range 30-50%) and active driving license (cat. B)
Benefits
  • Work in an international environment
  • Company Car
  • Life insurance
  • Private healthcare
  • My Benefits System
  • Option to join the Employee Pension Plan (PPE)
  • Meal voucher
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
NIR calibrationNIR monitoringISO12099 compliancedigital solutions implementationreport writingcustomer supporttechnical assistanceproject participationanimal nutrition knowledgequality control
Soft Skills
communication skillsteam collaborationcustomer relationship managementproblem-solvingadaptabilityorganizational skillsreportingsales cooperationinterpersonal skillstravel readiness
Certifications
Master's degree in chemistryMaster's degree in quality controlMaster's degree in agronomydriving license (cat. B)