Customer Operations Specialist
Cargill
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • Malaysia
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Job Level
About the role
- Support customer service activities for a single site team
- Optimize and monitor shipping and returns
- Process complex orders from customers
- Resolve order or delivery issues
- Inform customers about order status and other relevant information
- Execute customer service strategies
- Provide support to improvement projects
- Handle basic issues under direct supervision and escalate complex issues
Requirements
- Bachelor's degree in a related field or equivalent experience
- One year experience working within an operations team, in a fast-faced environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceproblem solvingcommunicationteamworkadaptability
Certifications
Bachelor's degree