Licensed Clinical Social Worker – Consultant
Carewell
contract
Posted on:
Location Type: Remote
Location: United States
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About the role
- Act as the lead advisor to leadership, providing best-practice recommendations for care coordination technology, patient engagement strategies, and service roadmaps.
- Author and formalize step-by-step SOPs for all activities, including patient intake, risk stratification, and escalation protocols.
- Design end-to-end clinical and administrative workflows to ensure seamless communication between patients, providers, and the Carewell team.
- Create the "Carewell Toolkit," including training manuals, templates, and "cheat sheets" to ensure scalability.
- Facilitate feedback loops during the pilot phase, updating workflows in real-time based on your findings and patient outcomes.
- Provide expert guidance on Medicare benefits, enrollment logistics, and system navigation.
- Review MSNs and EOBs for errors, resolve billing disputes, and identify pharmaceutical assistance programs to reduce out-of-pocket costs.
- Manage specialist scheduling, telehealth setups, and transportation, ensuring medical records follow the patient to prevent redundant testing.
- Serve as the central point of contact for families, providing updates and vetting non-medical resources like Meals on Wheels or respite care.
Requirements
- Active Clinical Social Work license (LCSW).
- Minimum 2 years in non-clinical care coordination. Experience in a startup or "v1" program environment is a significant plus.
- Deep, verifiable knowledge of Medicare regulations, Medigap, and Part D nuances.
- A passion for building from scratch. You should be as comfortable writing a manual as you are talking to a patient.
- The ability to see "red tape" not just as a hurdle for one patient, but as a system that can be optimized for many.
- Ability to manage complex cases via CRM/Case Management software and conduct high-quality video consultations.
Benefits
- Independent Contractor / 1099
- Fully remote
- Minimum of 25 hours per week guaranteed
- Maximum of 40 hours per week based on demand
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
care coordinationpatient engagement strategiesSOP authoringworkflow designbilling dispute resolutionrisk stratificationtelehealth setupcase managementvideo consultationsMedicare regulations
Soft skills
leadershipcommunicationproblem-solvingadaptabilitycollaborationfeedback facilitationmanual writingpatient advocacyorganizational skillssystem optimization
Certifications
Clinical Social Work license (LCSW)