Business Development Manager
Carestream
full-time
Posted on:
Location Type: Office
Location: Gland • 🇨🇭 Switzerland
Visit company websiteJob Level
SeniorLead
Tech Stack
Ray
About the role
- Maintain and further improve excellent technical knowledge on all details of his/her X-ray Solutions product portfolio, related technologies, future roadmap and also a detailed understanding of competitor’s technologies and offers.
- Define, create and update price books for all solutions and spare parts agreements.
- Understand the goals of the customer (i.e. research, teaching, clinical, financial) and make use of that knowledge to professionally consult the customer in all aspects by leveraging existing sales tools or development of new ones, to actively support the channel organization.
- Improve customer satisfaction (as measured by customer satisfaction scores) by setting clear delivery expectations and provide data to meet or exceed expectations.
- Prepare customer specific presentation material and leverage sales tools to convince potential customers on our solution to accelerate the sales process towards our direction.
- Work closely with the customer care organization to optimize the end-customer service experience of Carestream.
- Set & execute sales strategies to reach assigned targets.
- Viewed as a trusted consultant to both our customers and our channel partner / channel management people on current and emerging technologies.
- Identify, try to solve and escalate customer product complaints.
Requirements
- Vocational education as Radiographer or engineering or business management, or marketing degree or any other relevant degree with minimum of 8 years experience
- Sales or product management experience.
- Proficient in English and Arabic. French being a plus.
- Excellent understanding of workflow in hospitals, radiology departments and X-ray systems.
- Good technical knowledge in CR, DR and other Image Capture Products.
- Knowledge of product marketing.
- Business analytical skills.
- High level of self organization & planning.
- Interpersonal skills.
- Strong team player – yet independent driver.
- Excellent communication (oral/written) and presentation skills.
- Travel requirements up to 75%.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
X-ray SolutionsCRDRImage Capture Productsproduct marketingsales strategiescustomer satisfaction measurementpresentation skillsbusiness analyticstechnical knowledge
Soft skills
interpersonal skillsself organizationplanningteam playerindependent drivercommunication skillspresentation skillscustomer consultationproblem-solvingtrusted consultant
Certifications
Radiographer certificationengineering degreebusiness management degreemarketing degree