Care and Outreach Specialist, Telephonic, Temporary
CareOregon
full-time
Posted on:
Location Type: Remote
Location: Oregon • Washington • United States
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Salary
💰 $25 - $31 per hour
About the role
- Provide health system navigation and short-term care coordination
- Conduct proactive member outreach to identify and assess care coordination needs
- Determine and address navigation, care coordination and/or resource needs
- Coordinate referrals as applicable
- Collaborate and facilitate services that meet member needs with healthcare providers
- Document all related activities in the centralized care coordination platform
Requirements
- Minimum 3 years of directly related experience working with vulnerable populations in a healthcare setting
- Experience with Medicaid and Medicare healthcare services
- Understanding of the psychosocial and medical barriers encountered by this population
- Preferred experience working directly or telephonically with similar populations
- Database experience: MMIS, QNXT, Collective, EPIC, and/or other EMR systems
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Disability insurance
- Health savings account
- Flexible spending account(s)
- Lifestyle spending account
- Employee assistance program
- Wellness program
- Discounts
- Multiple supplemental benefits
- Retirement plan with employer contributions
- PTO and Paid State Sick Time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
care coordinationhealth system navigationmember outreachreferral coordinationdatabase experienceEMR systems
Soft Skills
collaborationfacilitationcommunication