Contact Center Bilingual Agent – Yup’ik
Tidal Basin Group
Bilingual Healthcare Customer Service Representative
Carenet Health
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $0 per hour
Job Level
Mid-LevelSenior
About the role
- At Carenet, we foster collaboration, creativity and innovation.
- Remote work from home position supporting patients with healthcare needs.
- Make outbound calls to patients, members, and customers to schedule appointments and conduct surveys.
- Assist members and patients with benefits and insurance information.
- Provide empathetic, patient-focused customer service and outreach.
- Follow safety, security, and productivity guidelines for working at home.
Requirements
- High School Diploma or GED required
- Strong computer experience (data entry, screen navigation, keyboarding)
- Experience with Microsoft Outlook and Word
- Excellent customer service skills
- Ability to adhere to daily schedules and duties
- Excellent oral and written communication skills
- Excellent demonstration of caring and compassion
- Bilingual in English and Spanish
- Able to provide 2 monitors at least 22 inch with HDMI and Display ports
