Carenet Health

Bilingual Healthcare Customer Service Representative

Carenet Health

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $0 per hour

Job Level

Mid-LevelSenior

About the role

  • At Carenet, we foster collaboration, creativity and innovation.
  • Remote work from home position supporting patients with healthcare needs.
  • Make outbound calls to patients, members, and customers to schedule appointments and conduct surveys.
  • Assist members and patients with benefits and insurance information.
  • Provide empathetic, patient-focused customer service and outreach.
  • Follow safety, security, and productivity guidelines for working at home.

Requirements

  • High School Diploma or GED required
  • Strong computer experience (data entry, screen navigation, keyboarding)
  • Experience with Microsoft Outlook and Word
  • Excellent customer service skills
  • Ability to adhere to daily schedules and duties
  • Excellent oral and written communication skills
  • Excellent demonstration of caring and compassion
  • Bilingual in English and Spanish
  • Able to provide 2 monitors at least 22 inch with HDMI and Display ports