Medical Receptionist, Bilingual
Carenet Health
Bilingual Medical Receptionist
Carenet Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
Mid-LevelSenior
About the role
- Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
- Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
- Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers, and Leadership
- Accurately input data into both Carenet and EMR (Electronic Medical Records) databases
- Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation
- Contact health plans and verifies patient insurance information
- Make a difference in someone’s life
Requirements
- High School Diploma or General Education Degree (GED) required
- Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office)
- Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
- Experience with Microsoft Outlook (email) and Word
- Excellent oral and written communication skills
- Excellent demonstration of caring, empathy, and compassion
- Bilingual in English and Spanish
- Able to provide 2 monitors at least 22 inch with HDMI and Display ports
Benefits
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (PTO) and holidays
- Flexible spending accounts (FSAs)
- Employee wellness programs
- Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryappointment schedulingElectronic Medical RecordsElectronic Health Recordsscreen navigationkeyboard skills
Soft skills
communication skillscaringempathycompassion
Certifications
High School DiplomaGeneral Education Degree (GED)
