Carelinks ABA

Clinical Operations

• Serve as the primary escalation point for complex or high-acuity clinical situations; provide direct guidance and decision-making support to clinical staff.
• Report on clinical KPIs to executive leadership.
• Manage and mentor BCBAs through supervision, performance feedback, and professional development.
• Serve as an accessible, trusted point of contact for BCBAs — defusing conflict and clearing obstacles so they can focus on client care.
• Monitor and balance BCBA caseloads and utilization; rebalance proactively as staffing changes and census shift.
• Own new-BCBA onboarding, from orientation and the ramp-up schedule through structured early check-ins.
• Monitor clinical quality indicators in coordination with utilization, plus outcome measurements and fidelity systems.
• Proactively identify clients not progressing toward mastery and ensure BCBAs adjust treatment plans accordingly.
• Lead recurring ethics topic reviews and ensure compliance with BACB ethical guidelines.
• Oversee QA data, including Note Guard documentation compliance and client progress review.
• Oversee BT/RBT onboarding and the training department; retain oversight of broader training initiatives even where day-to-day organizing sits with a training lead.

VP of Clinical Operations