Operations Specialist
CareerJoy
full-time
Posted on:
Location Type: Hybrid
Location: Ottawa • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$70,000 - CA$90,000 per year
Job Level
Mid-LevelSenior
About the role
- The Operations Lead ensures systems work, data is trusted, costs are optimized, and vendors deliver value
- Owns Google Workspace, oversees IT infrastructure performance, and acts as the main accountability for tech stack
- Provide internal tech support, manage vendor relationships, and oversee compliance
- Partner with Finance for audits and reporting
- Support operations across teams to enhance efficiency and clarity
Requirements
- 3+ years of progressive experience in operations, systems, or business enablement roles
- Proven experience owning a technology stack, CRM (HubSpot), and operational systems
- Strong experience with vendor, licensing, and contract management
- Demonstrated partnership with Finance on budgeting, cost optimization, and reporting
- Experience acting as or partnering with a Security / Compliance Officer
- Strong project management and change leadership capabilities
- Comfortable working cross-functionally with senior leaders and external partners
- Experience in professional services, consulting, or people-centric organizations preferred
Benefits
- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementtechnology stack ownershipCRMHubSpotvendor managementcontract managementbudgetingcost optimizationproject managementchange leadership
Soft skills
cross-functional collaborationcommunicationleadershippartnershipproblem-solvingorganizational skillsefficiency enhancementclarity in operationsinternal tech supportrelationship management