Career TEAM

Cloud Engineer

• Provide help desk support via phone, video call, chat, and email
• Troubleshoot technical issues for company employees
• Create automations and tools to increase efficiency of company employees and technical operations
• Create and manage API, FTP, and SFTP connections between various systems
• Manage mobile device enrollment, security, and application updates using Microsoft Intune and Apple Business Manager
• Handle access management and license provisioning for tools like Google Workspace, Microsoft 365, Adobe, Jira, and more
• Maintain an inventory of mobile devices and other equipment
• Oversee Windows Autopilot for device setup and lifecycle management
• Troubleshoot network issues and administer endpoint security solutions to ensure compliance
• Develop and revise IT Department processes and knowledge base
• Support both Philippines and United States teams

Cloud Infrastructure Analyst