CareCentrix

Associate Program Manager – Provider Experience

CareCentrix

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $45,000 - $55,000 per year

About the role

  • Communicate clearly and professionally with team members at all levels, offering thoughtful, constructive feedback when needed.
  • Support Provider Experience initiatives by tracking project deliverables and helping ensure work is completed on schedule.
  • Represent the Provider and Service Operations team on companywide and cross‑functional projects as assigned.
  • Maintain accurate, organized documentation to support transparency and accountability across projects.
  • Assist the Planning and Support team by reviewing project plans, completing assigned tasks, monitoring key metrics, and helping resolve day‑to‑day issues.
  • Help develop presentations and materials for leadership and project teams.
  • Participate in implementation activities and share updates on project progress.
  • Support the creation and maintenance of project plans to help drive successful outcomes.
  • Collaborate closely with your team and with cross‑functional partners to keep work moving smoothly.
  • Help create and distribute external provider communications following established policies.
  • Serve as a positive ambassador for new processes and procedures adopted within the Planning and Support team.
  • Contribute to special projects and take on additional duties as needed.

Requirements

  • Bachelor’s degree preferred in management, communications, healthcare, business, or a related field (2 years of relevant experience in lieu of a degree)
  • Strong verbal and written communication abilities
  • Excellent organization skills and attention to detail
  • Ability to manage multiple priorities, respond quickly, and think critically
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); SharePoint experience a plus
  • A proactive, problem‑solving mindset with the ability to work both independently and collaboratively
Benefits
  • Medical
  • Dental
  • Vision
  • 401(k) with company match
  • HSA employer contributions
  • Dependent Care FSA employer contribution
  • Paid Time Off
  • Personal/Sick Time
  • Paid Parental Leave
  • corporate bonus incentive
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdocumentation managementdata trackingpresentation developmentmetrics monitoring
Soft Skills
communicationorganizationattention to detailproblem-solvingcollaborationcritical thinkingtime management