CareCentrix

Program Manager

• Communicate clearly and professionally with team members at all levels, offering thoughtful, constructive feedback when needed.
• Support Provider Experience initiatives by tracking project deliverables and helping ensure work is completed on schedule.
• Represent the Provider and Service Operations team on companywide and cross‑functional projects as assigned.
• Maintain accurate, organized documentation to support transparency and accountability across projects.
• Assist the Planning and Support team by reviewing project plans, completing assigned tasks, monitoring key metrics, and helping resolve day‑to‑day issues.
• Help develop presentations and materials for leadership and project teams.
• Participate in implementation activities and share updates on project progress.
• Support the creation and maintenance of project plans to help drive successful outcomes.
• Collaborate closely with your team and with cross‑functional partners to keep work moving smoothly.
• Help create and distribute external provider communications following established policies.
• Serve as a positive ambassador for new processes and procedures adopted within the Planning and Support team.
• Contribute to special projects and take on additional duties as needed.

Associate Program Manager – Provider Experience

Compliance

• Monitor and analyze federal and state laws and guidance impacting CareCentrix’s government programs
• Provide cross-functional guidance in developing policies, procedures, and operational changes
• Coordinate and support compliance audits
• Assist with onboarding new government program customers
• Drive continuous improvement initiatives
• Conduct internal audits to assess compliance effectiveness
• Design and deliver training programs

Associate Program Manager – Provider Experience

Regulatory Compliance Analyst III – Government Programs, Medicare/Medicaid