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AVP – Planning and Performance
CareCentrixServe as a strategic partner to the President and drive enterprise priorities at CareCentrix. Lead planning and performance management to support data-driven decision-making.
About the role
Key responsibilities & impact- Partner with the President and senior leadership team to define, prioritize, and execute company-wide strategic initiatives.
- Translate strategic objectives into actionable plans, milestones, deliverables, and governance routines, while owning and maintaining accountability for successful execution and delivery.
- Drive cross-functional alignment across departments to ensure priorities are clearly understood, coordinated, and executed effectively.
- Identify risks, dependencies, barriers, and opportunities that may impact the delivery of strategic priorities and develop mitigation plans as needed.
- Lead and support high-impact initiatives that span multiple business functions and require executive visibility and engagement.
- Lead the development and ongoing management of corporate and operational dashboards, delivering accurate, actionable insights to leadership.
- Oversee consistent reporting and performance analysis of key indicators across contracting, provider access, operational performance, service metrics, and other priority business areas.
- Gather, analyze, and communicate key performance metrics that inform decision-making and business outcomes.
- Deliver executive-facing analytics, business reviews, and performance narratives that highlight trends, risks, opportunities, and recommended actions.
- Leverage data and insights to proactively identify and recommend opportunities to improve organizational performance and operational effectiveness.
- Support annual budgeting and quarterly forecasting processes through performance analytics, business insights, and executive-level reporting.
- Partner with leaders to conduct ROI analyses that support prioritization of cost savings, efficiency initiatives, and operational improvements.
- Provide visibility into costs, ROI, resource allocation, and progress against budget and strategic objectives.
- Identify opportunities to improve technology, reporting capabilities, and business processes that enhance operational efficiency and organizational effectiveness.
- Champion a culture of continuous improvement by identifying inefficiencies and implementing practical solutions that streamline operations and improve quality outcomes.
- Manage executive priorities, leadership meeting cadences, follow-up actions, and preparation of materials for key leadership discussions.
- Oversee enterprise-wide communication and meeting support for the President, including town halls, senior leadership meetings, and organizational announcements.
- Ensure clear and consistent communication of priorities, decisions, progress, and expectations across leadership teams and the broader organization.
- Build strong, trusted partnerships across the organization to foster collaboration, alignment, and effective execution.
- Provide strategic and operational support on additional priorities and initiatives as requested by the President.
- Lead, coach, and develop a team responsible for enterprise planning, performance reporting, analytics, corporate communications, and executive support for the President and senior leadership team.
- Establish clear expectations, priorities, and operating rhythms that drive accountability and high-quality execution.
- Foster a collaborative, accountable, and service-oriented culture focused on business impact, continuous improvement, and organizational success.
Requirements
What you’ll need- Bachelor's degree in Business, Finance, Healthcare Administration, Operations, or a related field required; advanced degree preferred.
- Progressive leadership experience in strategy, business operations, finance, planning, performance management, analytics, or a related discipline.
- Demonstrated success leading enterprise-wide initiatives and driving results across complex, cross-functional environments.
- Strong financial and operational acumen, including experience with budgeting, forecasting, ROI evaluation, variance analysis, and executive reporting.
- Experience developing dashboards, KPIs, business reviews, and performance reporting that support organizational accountability and executive decision-making.
- Exceptional analytical and problem-solving skills, with the ability to synthesize complex information into clear insights, recommendations, and actionable plans.
- Proven ability to build trusted relationships and influence outcomes across all levels of an organization, including executive leadership.
- Strong communication and presentation skills, with the ability to effectively communicate business performance, risks, opportunities, and strategic recommendations.
- Demonstrated ability to balance strategic thinking with operational execution, driving accountability and delivering measurable business results.
- Experience leading, coaching, and developing high-performing teams while fostering a culture of collaboration, continuous improvement, and shared accountability.
- Ability to thrive in a highly visible role that requires agility, sound judgment, and the management of multiple priorities while maintaining focus on enterprise objectives.
Benefits
Comp & perks- Medical
- Dental
- Vision
- 401(k) with company match
- HSA employer contributions
- Dependent Care FSA employer contribution
- Paid Time Off
- Personal/Sick Time
- Paid Parental Leave
- and more.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingforecastingROI evaluationvariance analysisperformance managementanalyticsKPI developmentdashboard developmentexecutive reportingstrategic planning
Soft Skills
analytical skillsproblem-solving skillscommunication skillspresentation skillsrelationship buildinginfluencecollaborationcoachingleadershipagility