CARE

Director/Senior Director, Site Excellence

CARE

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

About the role

  • Own the end-to-end strategy, operating model, and performance of US-based specialized and franchise clinical research sites.
  • Engage directly with sites and partners to assess operations, diagnose issues, and drive rapid resolution.
  • Act as the senior escalation point for complex operational, regulatory, and partner challenges.
  • Build and lead a high-performing leadership team responsible for site operations and operational excellence.

Requirements

  • Bachelor’s degree required; advanced degree (MBA, MPH, MS, or similar) strongly preferred.
  • 12–15+ years of progressive leadership experience in clinical research operations, site management, or healthcare services.
Benefits
  • Paid Time Off (PTO) and Company Paid Holidays
  • 100% Employer paid medical, dental, and vision insurance plan options
  • Health Savings Account and Flexible Spending Accounts
  • Bi-weekly HSA employer contribution
  • Company paid Short-Term Disability and Long-Term Disability
  • 401(k) Retirement Plan, with Company Match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipoperational excellenceproblem-solvingcommunicationteam buildingstrategic planningdiagnostic skillsescalation management
Certifications
Bachelor's degreeMBAMPHMS