Intake Customer Service Representative, Part Time
Care New England
part-time
Posted on:
Location Type: Office
Location: Warwick • Rhode Island • United States
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About the role
- Ensures intake information meets established admission criteria.
- Processes information accurately and efficiently to the appropriate team.
- Services the patient in a timely manner.
Requirements
- High School diploma required.
- Associates degree/technical certification preferred.
- Three (3) years prior experience in healthcare setting required.
- Experience working in a call center related to health care is preferred.
- Managed care experience preferred and knowledge of medical terminology required.
- Sales and/or marketing experience required.
- Must have customer relations experience; comfortable working with a diverse clientele.
- Demonstrated competency in office/administrative procedures.
- Demonstrated ability to use computers, set up filing/record-keeping systems, and manage multiple priorities.
- Need to be proficient with PCs- experience with various software packages, MS Office required.
- Previous CSR experience required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical terminologyoffice proceduresfiling systemsrecord-keeping systemscustomer servicesales experiencemarketing experiencecall center experiencemanaged care experienceadministrative procedures
Soft Skills
customer relationstimelinessefficiencyability to manage multiple prioritiesinterpersonal skillscomfort with diverse clientele
Certifications
High School diplomaAssociates degreetechnical certification