Care New England

Bilingual

• Assist healthcare providers with patient examinations and procedures.
• Take and record vital signs, patient history, and other medical information.
• Prepare examination rooms and sterilize medical instruments.
• Schedule patient appointments and manage patient records.
• Provide patient education and instructions as directed by healthcare providers.
• Perform basic laboratory tests and handle specimens appropriately.
• Ensure compliance with all applicable regulations and guidelines.
• Maintain patient confidentiality and uphold ethical standards in healthcare delivery.
• Other duties as assigned.

Medical Assistant, Bilingual

Manager

• Responsible for developing, administering and coordinating all Patient Access activities to ensure daily efficient operations and staff compliance with all policies and procedures.
• Manage and direct all activities of the department by providing leadership and serving as a resource to evaluate and identify strategies for problem solving.
• Develop and implement all departmental policies, procedures and goals.
• Perform managerial responsibilities such as interviewing, hiring, training, conducting performance evaluations, providing disciplinary action and recommending salary increases.
• Ensure high levels of performance, achievement of goals and quality of results within the department through subordinate supervisor and team leaders.
• Coordinate with Case Management, Nursing and other applicable departments to facilitate smooth patient admissions and patient flow.
• Oversee the admission process, placement of same day admissions and processing of patients for elective, scheduled and ER admissions.
• Lead or participate in multi-disciplinary teams to improve service, processes and system functionality.
• Demonstrate knowledge of all payor policies as they relate to insurance coverage and eligibility of third party payers.
• Oversee the process of notifying patients of expected liabilities and collection of payments at the time of medical services.

Site Manager – Patient Access

Customer Support

• Ensures intake information meets established admission criteria.
• Processes information accurately and efficiently to the appropriate team.
• Services the patient in a timely manner.

Intake Customer Service Representative, Part Time

• Ensures intake information meets established admission criteria
• Processes intake information accurately and efficiently to the appropriate team
• Services the patient in a timely manner

Medical Assistant, Bilingual

Site Manager – Patient Access

Intake Customer Service Representative, Part Time

Intake Customer Service Representative, Per Diem