Site Manager – Patient Access
Care New England
full-time
Posted on:
Location Type: Office
Location: Warwick • Rhode Island • United States
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About the role
- Responsible for developing, administering and coordinating all Patient Access activities to ensure daily efficient operations and staff compliance with all policies and procedures.
- Manage and direct all activities of the department by providing leadership and serving as a resource to evaluate and identify strategies for problem solving.
- Develop and implement all departmental policies, procedures and goals.
- Perform managerial responsibilities such as interviewing, hiring, training, conducting performance evaluations, providing disciplinary action and recommending salary increases.
- Ensure high levels of performance, achievement of goals and quality of results within the department through subordinate supervisor and team leaders.
- Coordinate with Case Management, Nursing and other applicable departments to facilitate smooth patient admissions and patient flow.
- Oversee the admission process, placement of same day admissions and processing of patients for elective, scheduled and ER admissions.
- Lead or participate in multi-disciplinary teams to improve service, processes and system functionality.
- Demonstrate knowledge of all payor policies as they relate to insurance coverage and eligibility of third party payers.
- Oversee the process of notifying patients of expected liabilities and collection of payments at the time of medical services.
Requirements
- Bachelor's degree in a healthcare or business related field
- Minimum of 5 years management experience in a revenue cycle or acute healthcare environment; or equivalent combination of education and experience.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient access managementrevenue cycle managementpolicy developmentperformance evaluationstaff trainingproblem solvingadmission process oversightinsurance coverage knowledgepayment collection
Soft Skills
leadershipcommunicationteam coordinationstrategic planninginterpersonal skills
Certifications
Bachelor's degree