Intake Customer Service Representative, Per Diem
Care New England
part-time
Posted on:
Location Type: Office
Location: Warwick • Rhode Island • United States
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About the role
- Ensures intake information meets established admission criteria
- Processes intake information accurately and efficiently to the appropriate team
- Services the patient in a timely manner
Requirements
- High School diploma required
- Associates degree/technical certification preferred
- Three (3) years prior experience in healthcare setting required
- Experience working in a call center related to health care is preferred
- Managed care experience preferred and knowledge of medical terminology required
- Sales and/or marketing experience required
- Must have customer relations experience; comfortable working with a diverse clientele
- Demonstrated competency in office/administrative procedures
- Demonstrated ability to use computers, set up filing/record-keeping systems, and manage multiple priorities
- Need to be proficient with PCs- experience with various software packages, MS Office required
- Previous CSR experience required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical terminologyoffice proceduresrecord-keeping systemscustomer servicesales experiencemarketing experiencecall center experiencemanaged care experienceadministrative proceduresmultitasking
Soft Skills
customer relationsinterpersonal skillsability to work with diverse clienteleorganizational skillscommunication skills
Certifications
High School diplomaAssociates degreetechnical certification