Cardinal Education

Client Partner

• Actively coach, train, and mentor junior team members on client satisfaction strategies
• Serve as the senior point of contact and escalation pathway for complex client accounts, ensuring premium service delivery that aligns with our company's high standards
• Audit and refine current client experience workflows
• Partner closely with our Consultants, Editors, and Student Managers to align support workflows with academic timelines and delivery milestones
• Establish performance standards, communication guidelines, and quality benchmarks for all client interactions
• Synthesize client feedback to provide actionable insights to executive leadership, driving continuous improvement in our service delivery

Client Success Manager

Consultant

• You will become an expert at private school admissions with training from the Company.
• From shadowing consultations to receiving training from current admissions consultants and meeting with the CEO routinely, an entire training program will be designed to help you hone your skills to become a well-rounded and thoughtful consultant.
• You will learn about the admissions process for private schools, national and international, the background of each school, and the skills to communicate effectively with families about how to significantly improve their chances of admission.
• Under the guidance of the CEO and the Team, you will work with families and develop personal narratives that are introspective and compelling.
• You will assist with brainstorming, outlining, condensing, and proofreading student essays.
• You will also work with students on interview preparation and consult with families as needed on other parts of the application process.

Private School Admissions Consultant

Research Analyst

• Execute rigorous, data-driven research to optimize student outcomes
• Analyze and recommend universities that best match a client’s academic profile
• Investigate and maintain up-to-date summaries of college application requirements
• Identify and compile information on competitive summer programs
• Research and curate targeted lists of relevant internships and volunteer opportunities
• Serve as a primary point of contact to convey complex research findings to clients
• Collect, organize, and systematically update comprehensive client information
• Direct research inquiries to the appropriate College Team members and provide administrative assistance

Editor

• Collaborate with College Admissions Consultants to brainstorm and shape essay direction and strategy
• Edit student drafts for grammar, clarity, structure, flow, style, and word count
• Provide detailed written feedback that strengthens intellectual depth and narrative coherence
• Conduct topic research as needed to support student content and contextual accuracy
• Work closely with Senior Editors to align on standards, tone, and editorial expectations
• Support fellow Editors during high-volume or urgent deadlines
• Manage assignment-related administrative tasks efficiently and independently
• Communicate logistical needs and updates with consultants and editors
• Contribute to internal projects, marketing initiatives, or cross-division assignments during the developmental cycle

Operations

• Serve as the definitive handler and strategist for team calendars.
• Proactively orchestrate complex internal and external meetings across multiple time zones.
• Draft and distribute comprehensive meeting agendas in advance.
• Provide live session support to ensure seamless and productive meetings.
• Proactively extract, centralize, and validate internal and external data.
• Strictly enforce standardization across client folders and shared drives.
• Verify that all necessary student files are organized and accessible.
• Draft, format, and broadcast clear announcements via Slack.
• Manage high-volume inbox filtering and ad-hoc administrative requests.
• Monitor workflow progress strictly from a timeline and compliance perspective.

Client Success Manager

Private School Admissions Consultant

Research Analyst

Editor

Administrative and Operations Coordinator