Daily picking and restocking of Magic: The Gathering singles, ensuring proper alignment between physical and digital inventory
Preparation and packaging of orders
Inspecting orders for any discrepancies before shipment
Handling of special customer requests, customer notes, and product returns
Execution of team-based targets for service level agreements
Regular quality assurance checks and set audits in the proprietary inventory system, including sorting cards by set and title multiple times a day
Assisting in processing, auditing, and restocking various inventories
Creating, picking, and shipping products to retail locations
Handling incoming product releases
Providing excellent customer service to vendors, mail carriers, and internal departments
Operating and troubleshooting card sorting machines, order verification systems, and collation equipment while adhering to all safety protocols
Operating warehouse equipment, such as pallet jacks, in accordance with safety standards
Using Warehouse Management System (WMS) or other ERP systems to manage inventory and transfers
Maintaining a safe and efficient work environment, adhering to company safety regulations, and keeping work areas clean and organized
Developing and maintaining knowledge of Magic: The Gathering products and card play
Participating in team meetings, projects, and continuous improvement initiatives as assigned
Working effectively both in a team and independently to solve problems and find solutions
Carrying out other duties as assigned, contributing to the overall success of Card Operations

Requirements

High school diploma, GED, or equivalent work experience
Basic math skills
Ability to work overtime as needed
Proficiency in electronic inventory management systems and MS Office suite
Superior verbal and written communication skills to effectively interact with various stakeholders
Proven attention to detail, with experience in performing repetitive tasks accurately and efficiently
Exceptional time management and organizational skills, with the ability to manage multiple tasks simultaneously
A positive work attitude and a self-competitive mindset to constantly aim for improved performance
Flexibility to adapt to a dynamic warehouse environment and the willingness to learn new tasks and procedures

Benefits

Excellent benefits
Generous PTO
Fixed shifts with set weekend days
Regular schedules of 40 hours per work week plus occasional overtime
Paid parental leave
401k
Paid holidays
Employee discounts
Health Benefits: Zero cost premium options for Medical, Dental, Vision Insurance
Retirement: 401(k)
Flexible Spending Accounts and Health Savings Accounts
Pre-Tax Commuter Benefits
Supplemental Life and AD&D Insurance
Accident, Critical Illness and Hospital Confinement Plans
Employee Assistance Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

inventory managementquality assuranceorder processingpackagingdata entrytroubleshootingcard sortingauditingmath skillsrepetitive task performance

Soft Skills

communicationattention to detailtime managementorganizational skillsteamworkproblem-solvingflexibilitypositive attitudeself-competitive mindsetadaptability

Certifications

high school diplomaGED