People Operations Associate
Carbon Direct
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $110,000 - $135,000 per year
About the role
- Own day-to-day administration of people systems (Rippling, Lattice, Tilt, Jira), including continuous improvement through automation and AI-enabled workflows
- Manage onboarding, offboarding, benefits and leave administration, compliance, and contractor onboarding and offboarding with accuracy and consistency
- Serve as the first point of contact for employee People & Culture questions via the help desk and direct support
- Maintain clear, accurate documentation, process guides, and internal resources
- Execute and manage logistics for engagement surveys, performance cycles, and continuous feedback processes
- Support the execution of company off-sites, engagement events, swag, and recognition programs
- Proactively identify opportunities to streamline workflows, reduce administrative friction, and improve employee experience
Requirements
- Experience in People Operations, HR Operations, or Benefits Administration
- Hands-on experience administering HRIS, LMS, and people systems (e.g., Rippling, Lattice, Tilt, JIRA, or similar)
- Strong operational and project management skills, with the ability to manage multiple deadlines and execute reliably
- Proactive, improvement-minded operator who can streamline workflows, leverage automation and AI, and thrive in a fast-growing, remote-first environment
- High attention to detail with strong documentation, process discipline, and data/spreadsheet skills
- Clear, empathetic communicator comfortable serving as a first point of contact for employee questions, including benefits
- Working knowledge of benefits and compliance basics (health plans, FSA/HSA, leave, COBRA, ACA/ERISA/HIPAA); vendor or broker coordination a plus
Benefits
- Comprehensive nationwide medical, dental, and vision coverage.
- Time off as needed: Flexible vacation policy and ten company-wide holidays, plus annual winter break between Christmas and New Year's
- 16 weeks of fully paid parental and family leave with no tenure requirement
- Remote-friendly work culture with annual company-wide retreats
- Reimbursement for your work-from-home setup and monthly work-from-home stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRISLMSbenefits administrationautomationAI-enabled workflowsdata skillsspreadsheet skillsprocess documentationproject managementworkflow streamlining
Soft Skills
operational skillsproject management skillsattention to detailclear communicationempathetic communicationproactive mindsetimprovement-mindedability to manage multiple deadlinescustomer serviceteam collaboration