Responsible for end-to-end supplier quality to enable the transition of R&D products to production.
Conduct deep analyses of current product design, manufacturing processes, and supplier capabilities often to identify potential quality issues and risks.
Ensure manufacturing/quality needs are considered in the design phase and proper quality expectations are defined.
Develop and implement quality control processes and plans, design test methods and gauges, identify potential failure modes, and ensure adherence to international standards and regulations.
Collaborate with third-party testing laboratories to ensure compliance with product safety and regulatory requirements.
Support tooling release and production builds by defining incoming part inspection procedures, tracking build issues, setting containment actions for non-conformances, and monitoring corrective actions.
Collaborate with cross-functional teams, including product development, customer support, and supply chain to drive continuous improvement in product quality.
Use data from customer support to evaluate top defect drivers, identify root cause, and implement corrective and preventive actions (CAPAs) to prevent recurrence with the supplier(s).
Lead and participate in product quality audits, both internally and at supplier facilities, to assess and address compliance with quality standards and specifications.
Stay up to date on regulatory changes related to consumer product quality and recommend appropriate actions to maintain compliance.
Monitor and assess supplier performance and drive supplier development initiatives to ensure consistent quality of incoming materials and components.
Establish key performance indicators (KPIs) to track and evaluate metrics across the organization.
Develop and deliver training programs to educate employees and suppliers on quality standards, processes, and best practices.
Stay up to date on industry trends, emerging technologies, and regulatory changes related to consumer product quality, and recommend appropriate actions to maintain compliance and efficiencies.
Requirements
Bilingual proficiency in Chinese and English, with excellent written and verbal communication skills in both languages, is a must.
8+ years of experience in a supplier quality, quality engineering, or manufacturing engineering role in a high-volume manufacturing environment.
Work experience with highly cosmetic products is a plus.
Thrives in a startup environment where standards and best practices are being established rather than the status quo.
Ability to read and interpret technical drawings.
Strong knowledge of quality management systems, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC) as well as GD&T, measurement systems, and testing.
Demonstrated hands-on experience in driving quality improvements and implementing best practices in a manufacturing or product development environment.
Deep understanding of international quality standards and regulations applicable to consumer products.
Excellent analytical, technical writing, and problem-solving skills, with the ability to identify root causes and implement effective corrective actions with creative solutions.
Experience in supplier management, including conducting supplier audits and driving supplier performance improvements.
Excellent interpersonal skills and ability to build relationships with internal teams, suppliers, and external stakeholders.
Have the ability to travel 25-50% of the time to our manufacturing partner facilities on a short and/or long term (up to 2 weeks at a time) basis, sometimes on short notice.
Bachelor's degree in Engineering, advanced degree preferred or equivalent experience.
Benefits
Competitive salary
Unlimited PTO
11+ paid holidays
Fully Remote Company
High quality home and kitchen product + swag, F&F discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
supplier qualityquality engineeringmanufacturing engineeringquality management systemsSix SigmaLean ManufacturingStatistical Process ControlGD&Ttechnical drawing interpretationcorrective and preventive actions
Soft skills
bilingual proficiencywritten communicationverbal communicationanalytical skillsproblem-solving skillsinterpersonal skillsrelationship buildingadaptabilitytraining and educationcollaboration