Responsible for end-to-end supplier quality to enable the transition of R&D products to production
Conduct analyses of current product design, manufacturing processes, and supplier capabilities often to identify potential quality issues and risks
Ensure manufacturing/quality needs are considered in the design phase and proper quality expectations are defined
Implement quality control processes and plans, design test methods and gauges, identify potential failure modes, and ensure adherence to international standards and regulations
Collaborate with third-party testing laboratories to ensure compliance with product safety and regulatory requirements
Support tooling release and production builds by defining incoming part inspection procedures, tracking build issues, setting containment actions for non-conformances, and monitoring corrective actions
Collaborate with cross-functional teams, including product development, customer support, and supply chain to drive continuous improvement in product quality
Use data from customer support to evaluate top defect drivers, identify root cause, and implement corrective and preventive actions (CAPAs) to prevent recurrence with the supplier(s)
Lead and participate in product quality audits, both internally and at supplier facilities, to assess and address compliance with quality standards and specifications
Stay up to date on regulatory changes related to consumer product quality and recommend appropriate actions to maintain compliance
Monitor and assess supplier performance and drive supplier development initiatives to ensure consistent quality of incoming materials and components
Establish key performance indicators (KPIs) to track and evaluate metrics across the organization
Deliver training programs to educate employees and suppliers on quality standards, processes, and best practices
Stay up to date on industry trends, emerging technologies, and regulatory changes related to consumer product quality, and recommend appropriate actions to maintain compliance and efficiencies
Requirements
Bilingual proficiency in Chinese and English
3+ years of experience in a supplier quality, quality engineering, or manufacturing engineering role in a high-volume manufacturing environment
Work experience with highly cosmetic products is a plus
Ability to read and interpret technical drawings
Strong knowledge of quality management systems, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC)
Demonstrated hands-on experience in driving quality improvements and implementing best practices in a manufacturing or product development environment
Deep understanding of international quality standards and regulations applicable to consumer products
Excellent analytical, technical writing, and problem-solving skills, with the ability to identify root causes and implement effective corrective actions with creative solutions
Experience in supplier management, including conducting supplier audits and driving supplier performance improvements
Excellent interpersonal skills and ability to build relationships with internal teams, suppliers, and external stakeholders
Have the ability to travel 25-50% of the time to our manufacturing partner facilities on a short and/or long term (up to 2 weeks at a time) basis, sometimes on short notice
Bachelor's degree in Engineering, advanced degree preferred or equivalent experience
Benefits
Competitive salary
Unlimited PTO
11+ paid holidays
Fully Remote Company
High quality home and kitchen product + swag, F&F discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
supplier qualityquality engineeringmanufacturing engineeringquality management systemsSix SigmaLean ManufacturingStatistical Process Controltechnical drawing interpretationcorrective and preventive actionskey performance indicators