Cara Care

Operations Manager

Cara Care

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Your Responsibilities**Operational Excellence and Process Optimization**
  • - Support operational excellence and organization-wide alignment by helping establish, improve, and maintain clear and scalable processes and operating models, and actively engaging teams to adopt them in daily operations.
  • - Support the preparation and facilitation of Operations-led meetings and communication formats, ensuring clear agendas, actionable outcomes, and reliable follow-up.
  • - Support the administration and continuous improvement of key company tools, including security, scalability, and efficient usage.
  • **Strategic Planning and Cross-Functional Support**
  • - Support the planning, coordination, and execution of quarterly OKRs and annual goals, monitoring progress and highlighting risks or dependencies.
  • - Support the definition, tracking, and interpretation of key operational metrics and KPIs to enable data-driven decision-making.
  • - Work closely with leadership and cross-functional teams as an operational sparring partner, supporting hands-on projects and technical implementations/automations (e.g., HubSpot, Typeform, Google Sheets).

Requirements

  • Your Profile
  • - 2+ years of experience in Operations or a related field, with hands-on responsibility for company-wide and/or team-level processes, coordination, or cross-functional initiatives.
  • - Strong project management skills with the ability to prioritize effectively and drive topics to completion.
  • - Excellent written and verbal communication skills in English and German, with the ability to clearly communicate operational topics, engage people, and align diverse stakeholders.
  • - High digital affinity; experience with Google Workspace, Atlassian tools (Jira, Confluence), and HubSpot is a plus.
  • - Ability to see the bigger picture while maintaining strong attention to detail.
  • - A reliable, precise, and solution-oriented working style.
  • - High level of independence and a hands-on mentality.
  • - Curiosity and motivation to work in the fast-growing and evolving field of digital therapeutics.
  • 💡Please note: Cara Care is a remote-first company with a fully distributed team. All team members are based in Germany so **candidates must reside in Germany to join us**.
Benefits
  • **In return you will have**
  • - **💸 Fair Compensation: **We offer a competitive salary with regular reviews, plus the best equipment to help you do your best work.
  • - **🫶 Great team spirit: **Join a vibrant, interdisciplinary team and enjoy a friendly, collaborative working atmosphere— complete with regular on-sight team events.
  • - **👨‍💻 Remote-first work setup: **Whether you prefer working from home or from our office in Berlin, the choice is yours. We support a truly flexible remote-first work model.
  • - **🏝️ 30 days off per year: **We believe in the power of rest. That’s why we offer 30 days off per year—including 4 company-wide mental health days on top of 26 vacation days.
  • - **🦉Flexible working hours: **Early bird or night owl? Work the hours that suit you best.
  • - **🚀 Real Impact:** Your work matters. You’ll play a key role in shaping the future direction of our company and product.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementprocess optimizationproject managementdata-driven decision-makingKPI trackingtechnical implementationsautomation
Soft Skills
communication skillsattention to detailindependencesolution-orientedcuriositymotivationprioritizationstakeholder engagement