CaptivateIQ

Senior Product Manager

CaptivateIQ

full-time

Posted on:

Location Type: Hybrid

Location: Menlo ParkCaliforniaNorth CarolinaUnited States

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Salary

💰 $148,320 - $178,533 per year

Job Level

About the role

  • Own the long-term vision and strategy for Identity, Access Management, and Compliance across the CaptivateIQ platform
  • Translate company, customer, and regulatory needs into a clear, prioritized product roadmap
  • Anticipate future scale, enterprise, and ecosystem requirements, and incorporate them into long-term platform investments
  • Serve as the voice of the customer by deeply understanding customer needs and ensuring those insights are broadly understood across the organization
  • Translate customer needs into clear investment areas and high-impact deliverables with measurable business outcomes
  • Proactively identify platform gaps that could introduce risk or limit enterprise adoption
  • Advocate for platform consistency, reuse, and developer experience; empower CIQ to more efficiently build multiple products and lines of businesses.
  • Improve internal product surfaces, APIs, and tooling that other teams build upon
  • Set standards and best practices for platform product management across the org
  • Lead discovery, definition, and delivery of platform capabilities in partnership with Engineering and Design
  • Write clear product requirements that balance security, usability, and extensibility
  • Make principled tradeoffs between short-term needs and long-term platform health
  • Ensure high-quality delivery through strong backlog management, sequencing, and scope ownership
  • Act as a trusted partner to Engineering, influencing technical direction while respecting architectural ownership
  • Collaborate with Customer Success, Sales, and Support to understand customer needs and unblock enterprise deals
  • Influence without authority by driving clarity, alignment, and decision-making across teams

Requirements

  • 8+ years of product management experience, with significant time spent on platform, infrastructure, or technical products
  • Strong technical fluency; comfortable partnering with senior engineers on system design and tradeoffs
  • Proven ability to lead complex, cross-functional initiatives without direct authority
  • Excellent written and verbal communication skills, especially for ambiguous or high-risk problem spaces
  • Track record of delivering durable, scalable platform capabilities in a SaaS environment
  • Direct experience owning Identity, Access Management, Security, or Compliance-related product areas
Benefits
  • Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
  • Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
  • Annual Stipends: Dedicated funds for your professional development and caretaking needs.
  • Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
  • Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
  • Premium Tools: The latest Apple hardware to empower you to do your best work.
  • Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementplatform capabilitiesbacklog managementAPIssystem designscalable solutionsSaaSsecurityIdentity ManagementAccess Management
Soft Skills
communicationinfluence without authoritycollaborationleadershipproblem-solvingcustomer advocacystrategic thinkingdecision-makingorganizational skillsstakeholder alignment