About the role
- Delight customers with exceptional 'wow' service. This support may be provided by phone or in writing (messages);
Requirements
- Interest in IT and technology;
- Strong communication skills over the phone and via messaging — communicative;
- Resilient and energetic;
- Passion for customers;
- Experience in phone-based customer service (tele-support);
- Experience with fintechs or payment solutions;
- Remote work (Home office);
- Home office allowance;
- Meal/food vouchers (Pluxee);
- Health and dental insurance (SulAmérica);
- Telemedicine / digital hospital services (Conexa);
- Life insurance (Prudential);
- Childcare assistance for children under five (5) years old;
- Wellhub;
- Partnerships with Open English and Alura;
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsresilientenergeticpassion for customers