CapMetro

People Operations

• The Advisor III, People Services reports to the Program Manager, People Services and Analytics and serves as a lead resource within the Employee Resource Center (ERC) for employee relations and compliance matters.
• This role leads employee relations investigations, owns employment-based immigration processes and compliance, oversees documentation quality standards, and interprets policies in complex matters.
• The Advisor III also receives and responds to Tier 1 People & Culture inquiries and serves as an escalation point for sensitive or high-risk concerns.
• The Advisor III exercises advanced professional judgment while ensuring regulatory compliance, risk mitigation, and consistent policy application.

People Services Advisor III